Hardware Support

rma@data911.com

1-800-865-9161 ext.2
Fax: 510-865-9006

Software Support

support@data911.com

1-866-865-0269

Hardware & Software Support

Mobile Data Hardware:

Data911 offers hardware support from 5AM to 5PM PST. Please do not hesitate to contact us to discuss any possible problems with your hardware, upgrades available for your hardware, or with any installation questions.

Existing Data911 Mobile Data Hardware clients may enter the Hardware Support Site:
http://www.data911.com/M6

For account access or support, contact:
rma@data911.com

1-800-865-9161
Fax: 510-865-9006

Public Safety Software Suite:

Data911 offers 24/7 support by a staff of qualified technology experts, as well as public safety experts (former public safety employees). We offer a toll free phone number for person-to-person support and an on-line help desk with a searchable knowledge base. Many of our clients will testify that our support rivals or exceeds our competition and that we are available to help them when they call.

Existing Data911 Public Safety Software clients may enter the On-Line Help Desk:
http://support.data911.com/supportdesk/

For account access or support, contact:
support@data911.com

1-866-865-0269